Our reviews

(152 Reviews)
Your trust is our top concern, so Pizza Factory can't alter or remove it's reviews.

Do you like Pizza Factory? We appreciate your effort in writing about your experience. Help customers like you make an informed decision.




July 01, 2020
Quick delivery and perfect pizza!


July 01, 2020
So good! It is like eating pizza from long ago. Fresh, perfect crust and just the right amount of seasoning. Love this place! Just hope it stays around while the entire neighbourhood is torn down for condos.


June 30, 2020
Great pizza good price. Been going to this location for 2 years and metrotown for 10 before.


June 27, 2020
Very satisfied. The pizzas are ALWAYS great, very tasty.
The DELIVER IS FAST, PLEASANT and PERSONABLE.
The ONLY place we order from!!
Thank you


June 26, 2020
Pizza was good.delivery was a bit slow.but it was cheap and hot,and we didnt have to do dishes.


June 18, 2020
It was good!


June 16, 2020
Great pizza


June 12, 2020
I paid $2.50 for green pepper on my ham and pineapple and didn’t get any on it, big disappointment, I’ve been a Pizza Factory Customer since the beginning, I watched the Pizza Man build his empire into the empire it is today, as A child I came in and played pinball, while sucking on a slurpie back in the days of the 7-11 before the move and the days of the porn store. I watched his franchise grow from one lonely location to many, I watched him build his Pizza palace on Elmwood, and feel let down by this most unfortunate of oversights, perhaps my post will attract the Pizza man and he will make things right


June 09, 2020
Amazing food and service


June 06, 2020
I placed my order online using the combos that were offered. I had two combos - 1 was 3 large pizzas and 1 2 litre the other combo was 1 large pizza and 2 cans of pop. I arrived to pickup my order and argued with the individual at the counter trying to state that I ordered 2 combos that came with beverages. He wouldn’t honour it. Made me show him my receipt, and how I ordered it in the app and even then he argued. Honestly the worst experience I’ve ever had there. He finally said here you can 2 litre of Pepsi. Seriously? Was the worst customer service despite it was THEIR APP and THEIR ordering system.